Effective Date: 20/09/2019
Our Commitment to Your Privacy
International Energy Technik Limited (IET Africa) (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data, particularly in relation to our website, email communications, and marketing activities.
Information We Collect
We may collect the following categories of personal information:
- Your name, email address, phone number, company name, and other contact details when you subscribe to our mailing list, contact us, request a quotation, or engage our services.
- Information related to your interaction with our website, including traffic data, pages visited, browsing behavior, and engagement with our digital communications.
- Any information you voluntarily provide when communicating with us via email, contact forms, or customer support channels.
How We Use Your Information
We use the information collected for purposes including but not limited to:
- Providing, operating, and improving our engineering services and website experience.
- Responding to inquiries, processing requests, and delivering customer support.
- Sending service updates, project information, newsletters, and promotional communications, where you have provided consent.
- Ensuring secure, transparent, and reliable communication.
- Complying with applicable legal, regulatory, and contractual obligations, including those imposed by our email service providers.
Email Communication & Compliance
IET Africa may send you email communications, including service notifications and marketing messages, in accordance with applicable laws and industry best practices.
By subscribing to our mailing list or providing your email address, you acknowledge and agree that:
- You will only receive emails where you have explicitly opted in or where communication is related to an existing business relationship.
- All marketing emails will include a clear and easy unsubscribe option, allowing you to opt out at any time.
- Our emails will clearly identify International Energy Technik Limited (IET Africa) as the sender and will not misrepresent our identity.
- We do not send unsolicited emails and do not use purchased, rented, or scraped email lists.
- All promotional communications will include legally required business identification details.
- Spam complaints or abuse reports are taken seriously and are promptly investigated and addressed.
Data Protection & Security
We implement reasonable and appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include secure systems, encryption, access controls, and internal data protection procedures.
Access to personal information is restricted to authorized personnel only, and solely for legitimate business purposes.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
Third-Party Service Providers
To support certain functions such as email delivery, website hosting, or analytics, we may engage trusted third-party service providers.
These providers are:
- Contractually obligated to process your data only on our instructions,
- Required to comply with applicable data protection laws,
- Expected to implement appropriate security safeguards.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction, update, or deletion of your personal information where appropriate.
- Withdraw consent to receive marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
To exercise any of these rights, please contact us at:
📧 info@ietafrica.com
Children’s Privacy
Our website, services, and communications are intended for business professionals and adults. We do not knowingly collect or process personal information from individuals under the age of 18.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be published on this page with the revised effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
International Energy Technik Limited (IET Africa)
📧 Email: info@ietafrica.com